Question 1

How do I cancel a subscription?

Accepted Answer

Use this link to cancel subscriptions:

https://support.apple.com/en-us/HT202039

Question 2

How do I get a refund?

Accepted Answer

Use this link:

https://support.apple.com/en-us/HT204084

Question 3

How do I get the app on my iPad?

Accepted Answer

If you installed and purchased on your iPhone you can also play on your iPad.  Go to the App Store again and download on your iPad.  After you have you installed, when the purchase menu comes up, select Restore Purchases.

If your iPad has a different Apple ID, you can use Family Sharing to use Mahjong Practice on both,

Question 4

How do the purchase options work?

Accepted Answer

The 2025 one-time purchase option is the same as buying your card every year.  It will not automatically renew.  2026 will be a separate in-app purchase.

The monthly subscription will renew every month until you cancel it.  The monthly subscription includes the new card in April every year.

Both options include the all features.

Question 5

How do I get the new year?

Accepted Answer

If automatic downloads is disabled on your device go to the App Store and download the latest version to get the latest year.  NMJL publishes in new cards in April every year, Mahjong Practice comes out a couple days after the first card ships.

Question 6

Can I switch from the subscription to the one-time purchase?

Accepted Answer

To switch purchase options, cancel the subscription.  Your canceled subscription might have some days left on it.  Keep using it until prompted to purchase again then select the one-time purchase.